Healthcare SaaS Client Executive — Remote, Renewals & Growth

Clarium, Inc.; United States, Northern America, Americas; Hybride; USD 160 000 - 190 000; Plein temps

Avantages offerts par ce poste

Stock options

Fully remote

Unlimited PTO

Health benefits

401K

Résumé du poste

Clarium, Inc. is seeking a commercially minded Client Executive to own long-term partnerships with health system customers. You will lead strategic planning across Implementation, Customer Success, Product, and Engineering, owning commercial outcomes and renewal forecasts.

By day 90 you’ll take over a portfolio, establish a validated value baseline, and deliver executive reviews, with a path to expansion across multiple systems and a robust reference base.

Qualifications

• 10+ years in commercial healthcare SaaS roles serving hospitals/health systems
• Past responsibility for renewal, expansion, or growth quota with measurable results
• Track record of conducting business reviews with C-suite/VP health system leaders
• Ability to craft and defend a quantified financial case to executives
• Comfort operating through others and owning outcomes you don’t directly execute

Responsabilités

• Own the commercial relationship and account plan for a named portfolio of live health systems with $5-7M in revenue potential, building relationships across operational, managerial, and executive stakeholders and holding them through personnel, process, and technology turnover
• Run quarterly and annual executive business reviews with supply chain, finance, and clinical leadership covering performance against baseline, peer benchmarking, and the agenda for the next quarter
• Carry gross and net retention targets across your portfolio, own the renewal and upsell narrative, terms, and closing, and maintain an accurate renewal forecast
• Define, instrument, and report the financial and operational outcomes each health system contracted for, and build a savings case that holds up in front of executives and sponsors - including owning the numbers that determine what Clarium is paid where revenue is tied to validated savings
• Direct each account through the CSM, Implementation, and Product/FDE leads on it - set strategy, sequence the work, elevate what needs escalating, and make sure those leads have what they need to hit their goals
• Source, build, and close expansion end to end inside existing accounts - new modules, new service lines, and new entities within a customer's ecosystem - and cultivate customer advocates for case studies and references
• Give Clarium leadership an early, specific, unsentimental read on which accounts are at risk and why, and translate adoption patterns, friction, and pricing feedback into structured input for Product, Sales, and Leadership

Connaissances

10+ years healthcare SaaS

C-suite engagement

Renewal / expansion track record

Financial business case skills

Cross-functional coordination

Outils

Workday

Oracle

Infor

GHX

Epic

Description du poste

Clarium, Inc. is seeking a commercially minded Client Executive to own long-term partnerships with health system customers. You will lead strategic planning across Implementation, Customer Success, Product, and Engineering, owning commercial outcomes and renewal forecasts.

By day 90 you’ll take over a portfolio, establish a validated value baseline, and deliver executive reviews, with a path to expansion across multiple systems and a robust reference base.