Healthcare Risk & Safety Improvement Lead

Commonwealth of Massachusetts; Boston (MA); On-site; USD 80,000 - 118,000; Full time

Job summary

Massachusetts Department of Mental Health seeks a Risk Coordinator to drive risk management and quality improvements across hospital settings. The role collaborates with clinical teams, leadership, and external agencies to review, investigate, and resolve incidents per regulatory standards.

Responsibilities include leading risk projects, data analysis, and contributing to performance improvement initiatives, with exposure to high-level committees and policy development to enhance patient safety

Qualifications

• Experience conducting formal and informal risk assessments in healthcare or behavioral health.
• Strong knowledge of quality improvement principles and experience supporting performance improvement initiatives.
• Experience investigating complaints and grievances, including fact-finding and report development.

Responsibilities

• Review incident and event reports for accuracy, follow-up, and regulatory notifications.
• Enter incident data into required systems in compliance with standards.
• Maintain compliant documentation per CMS and hospital policies.

Skills

Risk assessment

Quality improvement

Incident investigation

Regulatory compliance

Data analysis

CMS & JCA standards

Education

Bachelor's degree in Healthcare Administration

Tools

EMR systems

Job description

Massachusetts Department of Mental Health seeks a Risk Coordinator to drive risk management and quality improvements across hospital settings. The role collaborates with clinical teams, leadership, and external agencies to review, investigate, and resolve incidents per regulatory standards.

Responsibilities include leading risk projects, data analysis, and contributing to performance improvement initiatives, with exposure to high-level committees and policy development to enhance patient safety