Healthcare Registration & Training Specialist

Tennova Healthcare- Turkey Creek Medical Center; Knoxville (TN); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision, and life ins.

Generous PTO and extended illness

401(k) with company match

Career development and advancement

Licensure/certification reimbursement

Student loan support

Awards and recognition programs

Collaborative culture

Pet/identity/legal insurance options

Job summary

Tennova Healthcare- Turkey Creek Medical Center seeks a Registration Coordinator to support registration operations by coordinating staff training, ensuring data accuracy, and improving workflows at the Knoxville, TN facility.

The role emphasizes data integrity, adherence to policies, and cross-functional collaboration with Revenue Cycle, IT, and Clinical Operations to drive performance and compliance.

Qualifications

• Associate degree preferred in healthcare, business, or related field.
• 2–4 years of experience in registration, scheduling, or intake within a healthcare environment required.
• Experience in training, auditing, or quality assurance preferred.

Responsibilities

• Coordinate staff training for registration or intake activities across designated departments.
• Monitor data quality and registration accuracy, identifying trends and contributing to performance improvement initiatives.
• Review registration edits, documentation workflows, and work queues to support timely and accurate resolution of errors.
• Provide education and updates to staff on workflow changes, system functionality, payer requirements, or regulatory updates.
• Participate in the development and delivery of routine quality assurance reviews and support performance audits as needed.
• Collaborate with department leadership to identify opportunities to enhance efficiency, standardization, and compliance in registration-related processes.
• Act as a subject matter resource for registration questions and system navigation, providing on-the-job support to team members.
• Coordinate with other departments, such as Revenue Cycle, IT, or Clinical Operations, to align registration practices with cross-functional processes.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Skills

Data accuracy

Regulatory compliance

Training delivery

Communication skills

Cross-functional collaboration

Microsoft Office

Registration software

Education

Associate Degree in healthcare or related field

Job description

Tennova Healthcare- Turkey Creek Medical Center seeks a Registration Coordinator to support registration operations by coordinating staff training, ensuring data accuracy, and improving workflows at the Knoxville, TN facility.

The role emphasizes data integrity, adherence to policies, and cross-functional collaboration with Revenue Cycle, IT, and Clinical Operations to drive performance and compliance.