Registration & Training Coordinator

Community Health Systems, Inc.; Knoxville (TN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical & dental coverage

Vision & life insurance

Generous PTO

Illness benefits

401(k) with match

Career development

Licensure reimbursement

Student loan support

Rewards program

Voluntary benefits

Job summary

Community Health Systems, Inc. in Knoxville, TN, seeks a Registration Coordinator to support registration operations by coordinating staff training, QA efforts, and workflow improvements.

You will ensure accurate data entry, adherence to policies, and timely resolution of registration-related issues, serving as a departmental resource. Collaborating with leadership to support performance goals, staff development, and standardized registration practices across applicable areas of the facility,

Qualifications

• Associate degree in healthcare, business, or related field is preferred.
• 2-4 years of experience in registration, scheduling, or intake within a healthcare environment is required.
• Experience in training, auditing, or quality assurance is preferred.

Responsibilities

• Coordinates training and onboarding for staff responsible for registration or intake across designated departments.
• Monitors data quality and registration accuracy, identifying trends and contributing to performance improvement.
• Reviews registration edits, documentation workflows, and work queues to support timely and accurate resolution of errors.
• Provides education and updates to staff on workflow changes, payer requirements, or regulatory updates.
• Participates in routine quality assurance reviews and supports performance audits as needed.
• Collaborates with department leadership to identify opportunities to enhance efficiency, standardization, and compliance in registration-related processes.
• Acts as a subject matter resource for registration questions and system navigation, providing on-the-job support to team members.
• Coordinates with departments such as Revenue Cycle, IT, or Clinical Operations to align practices with cross-functional processes.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Skills

Attention to detail

Regulatory compliance

Training & facilitation

Communication skills

Cross-functional collaboration

Registration systems

Education

Associate Degree in healthcare, business, or related field

Tools

Registration software systems

Job description

Community Health Systems, Inc. in Knoxville, TN, seeks a Registration Coordinator to support registration operations by coordinating staff training, QA efforts, and workflow improvements.

You will ensure accurate data entry, adherence to policies, and timely resolution of registration-related issues, serving as a departmental resource. Collaborating with leadership to support performance goals, staff development, and standardized registration practices across applicable areas of the facility,