Healthcare Registrar & Scheduler - On-site

Veterans in Healthcare; State College (Centre County); On-site; USD 33,000 - 45,000; Full time

Job summary

Mount Nittany Health is seeking a Registrar Scheduler PC Blue Course in State College, PA. This on-site role performs administrative duties for patient visits, engages with patients and families, and coordinates care within the healthcare team.

The position requires a high school diploma or equivalent, with preferred Medical Office Professional training and one year in a medical setting. Strong customer service and office skills are essential.

Qualifications

• High school diploma or equivalent.
• Completion of Medical Office Professional program or equivalent preferred.
• One year of experience in medical practice or clinical setting preferred.
• Knowledge of physician office procedures, medical terminology, and grammar/spelling.

Responsibilities

• Greets and checks in patients, verifies and updates insurance information and provides patient with necessary information.
• Screens visitors, verifies appointments, responds to inquiries and directs them to appropriate area.
• Interviews new patients, records information required for registration and creates/enters the information in a computer system.
• Answers telephone calls, takes messages, responds to inquiries and transfers calls as appropriate; responds to emergencies.
• Schedules, coordinates and re-schedules patient appointments via computerized scheduler; maintains provider schedules.
• Totals charges, collects payments, issues receipts and schedules future appointments as applicable.
• Balances cash payments per cash control procedures at end of shift.
• Instructs patients on preparation for office visits, special procedures and insurance requirements.
• Obtains insurance referrals or financial waiver documentation as required.
• Prepares and mails new patient information packets and other office-related correspondence.
• Ensures reminder calls are made via automated system and follows up as necessary.
• Maintains neat work area and ensures office supplies are stocked.
• Distributes forms to patients and participates in quality improvement activities.

Skills

Customer service

Office procedures

Medical terminology

Office equipment

Filing

Communication

Data entry

Education

High School diploma or equivalent

Medical Office Professional program

Job description

Mount Nittany Health is seeking a Registrar Scheduler PC Blue Course in State College, PA. This on-site role performs administrative duties for patient visits, engages with patients and families, and coordinates care within the healthcare team.

The position requires a high school diploma or equivalent, with preferred Medical Office Professional training and one year in a medical setting. Strong customer service and office skills are essential.