Healthcare Referral & Insurance Specialist

Baycare; Largo (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

BayCare Health System, Supplies-Home Care in Largo, FL, seeks a detail-oriented individual to enter referrals and keep patient records current. You will verify insurance and benefits for Medicare, Medicaid, and commercial plans, secure payer authorizations, and handle billing-ready information.

You will also answer calls, respond to emails, and assist patients by troubleshooting BCHC equipment by phone. Knowledge of ICD-9 coding and HCPCS is beneficial.

Qualifications

• HS graduate or GED.
• About 1 year in customer service.
• Strong communication and organization skills.

Responsibilities

• Enter new referrals and update patient information (demographics, insurance, benefits).
• Verify insurance and benefits for Medicare/Medicaid/Managed Care/Workers Comp and commercial plans.
• Secure authorization for services from payers.
• Answer phones and respond to emails/voicemails promptly.
• Create delivery tickets and ensure all info is ready for billing; select equipment as needed.
• Handle ICD-9 coding, HCPCS, and medical terminology.
• Assist patients by troubleshooting BCHC equipment by phone; use fax utilities.

Skills

Customer Service

Education

HS Diploma or GED

Job description

BayCare Health System, Supplies-Home Care in Largo, FL, seeks a detail-oriented individual to enter referrals and keep patient records current. You will verify insurance and benefits for Medicare, Medicaid, and commercial plans, secure payer authorizations, and handle billing-ready information.

You will also answer calls, respond to emails, and assist patients by troubleshooting BCHC equipment by phone. Knowledge of ICD-9 coding and HCPCS is beneficial.