Healthcare Referral Coordinator: Access & Scheduling

Trios Health; Kennewick (WA); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Health and dental benefits

401K benefits

Employee Assistance Program

Tuition reimbursement

Professional development opportunities

Job summary

Lifepoint Health is seeking a Referral Coordinator to join our Health Support Center team in Washington. The role focuses on processing referrals, obtaining pre-certifications, and coordinating appointments with specialists and services to support patient care.

You will interact with patients and staff, review records, answer inquiries, and perform clerical duties while maintaining a high level of accuracy and empathy in a fast-paced environment.

Qualifications

• High school diploma or equivalent - Required.
• BLS certification from American Heart Association or Red Cross is required.
• 2 years Medical Office experience preferred.
• Experience with Medical Referrals preferred.

Responsibilities

• Process all insurance referrals and pre-certifications.
• Facilitate patient appointments with specialists, imaging, rehabilitation services, physical therapy and other facilities as recommended.
• Serve as a referral resource for patients, clinical and front office personnel.
• Handle information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests.
• Greet visitors and communicates with patients and providers.
• Performs other duties as assigned.

Skills

Critical thinking

Decisive judgment

Independent work

Work well under pressure

Education

High school diploma or equivalent

BLS certification (AHA/ARC)

Job description

Lifepoint Health is seeking a Referral Coordinator to join our Health Support Center team in Washington. The role focuses on processing referrals, obtaining pre-certifications, and coordinating appointments with specialists and services to support patient care.

You will interact with patients and staff, review records, answer inquiries, and perform clerical duties while maintaining a high level of accuracy and empathy in a fast-paced environment.