Healthcare Referral Coordinator

Team Member Services; Deltona (FL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Job summary

AdventHealth in Deltona, Florida is seeking a full-time administrative specialist to support referrals, scheduling, and patient communications. The role requires handling orders, coordinating with physicians, and maintaining documentation with a patient-centered approach.

Responsibilities include processing referrals and ensuring insurance compliance, answering calls, and providing superior customer service in a team-oriented environment.

Qualifications

• High School Grad or Equiv required.
• 1+ years ICD-9/CPT-4 coding experience preferred.
• Healthcare, call center, or related experience preferred.

Responsibilities

• Communicates clearly with coworkers, patients and physicians.
• Keeps referral orders current and ensures insurance requirements are met.
• Processes orders, schedules procedures, and maintains referral integrity.
• Responds to calls and assists patients with questions; supports team across departments.

Skills

English communication

Microsoft Office

Confidentiality

Customer service

Teamwork

Education

High School Diploma or equivalent

Tools

Electronic Medical Records (EMR)

Web-based applications

Job description

AdventHealth in Deltona, Florida is seeking a full-time administrative specialist to support referrals, scheduling, and patient communications. The role requires handling orders, coordinating with physicians, and maintaining documentation with a patient-centered approach.

Responsibilities include processing referrals and ensuring insurance compliance, answering calls, and providing superior customer service in a team-oriented environment.