Healthcare Receptionist - Patient Access & Scheduling

UnitedHealth Group; Framingham (MA); Sur place; USD 22 000 - 40 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Medical Plan

Dental Insurance

Vision Insurance

Life Insurance

AD&D Insurance

Short-term Disability

Long-term Disability

401(k) Savings

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus

Voluntary Benefits

Résumé du poste

UnitedHealth Group in Framingham, MA is seeking a Lab/Radiology Receptionist to verify insurance, collect co-pays, and coordinate referrals and scheduling. You will handle patient inquiries, maintain records, and support a range of administrative duties in a fast-paced medical office environment.

The role requires a High School Diploma or GED and 1+ year of customer service or healthcare experience, plus reliable transportation and a valid US driver’s license.

Qualifications

• High school diploma or GED required.
• 1+ years of customer service or healthcare related experience.
• Reliable transportation and valid US driver’s license required.
• Additional specialized medical office training preferred.
• Excellent communication, interpersonal, and organizational skills.
• Familiarity with Microsoft Word, Outlook, and Excel.

Responsabilités

• Verifies, re-verifies and authorizes patient insurance coverage and eligibility using computer-based systems.
• Collects, posts patient co-payments and other balances; maintains encounter forms and ensures completeness.
• Batches encounter forms and submits to appropriate billing area.
• Maintains records and makes daily cash deposits as assigned.
• Answers patient-care related telephone calls and provides routine information on procedures and policies.
• Manages referrals, test results, and scheduling reminders; coordinates with providers and practices.

Connaissances

Customer service

Multi-tasking

Communication

Analytical thinking

Organization

MS Office

Formation

High School Diploma/GED

Medical office training

Outils

Microsoft Word

Outlook

Excel

Description du poste

UnitedHealth Group in Framingham, MA is seeking a Lab/Radiology Receptionist to verify insurance, collect co-pays, and coordinate referrals and scheduling. You will handle patient inquiries, maintain records, and support a range of administrative duties in a fast-paced medical office environment.

The role requires a High School Diploma or GED and 1+ year of customer service or healthcare experience, plus reliable transportation and a valid US driver’s license.