Healthcare Receptionist

Serenity Mental Health Centers; Hyde Park Township (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare center is seeking a dedicated Healthcare Receptionist for their Phoenix-Desert Ridge location. This role focuses on providing exceptional customer service, ensuring a smooth patient journey, and supporting individuals with diverse needs. If you possess excellent communication skills and thrive in a fast-paced environment, this opportunity is for you. Join a team committed to making a difference in healthcare.

Benefits

Career Advancement Opportunity

Medical, Vision, and Dental Insurance

Paid Time Off

10 Major Holidays Off

401k

Employee Referral Program

Qualifications

• 1+ year of full-time customer service experience.
• Excellent verbal and written communication skills.

Responsibilities

• Update and verify customer information upon each visit.
• Help patients feel valued by creating rapport.
• Ensure a positive patient experience by providing support.

Skills

Communication

Multitasking

Education

High School Diploma/GED

Job description

Healthcare Receptionist

Location: Phoenix-Desert Ridge, AZ

Are you someone who enjoys connecting with clients/customers? Then this opportunity is for you! Serenity is seeking a Healthcare Receptionist for our Phoenix-Desert Ridge, AZ office to join our team and drive success within our clinic. The position is customer-focused, requiring excellent communication and interpersonal skills to provide an exceptional experience for our patients. Your attention to detail and proactive approach will contribute to a smooth and seamless patient journey, leaving a lasting positive impression on everyone who visits our clinic.

Job Details

Type: Full-time (3-13-hour shifts)

Trigger Warning

Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.

Benefits

• Career Advancement Opportunity
• Medical, Vision, and Dental Insurance (Serenity Covers 90% of your insurance premium)
• Paid Time Off
• 10 Major Holidays Off
• 401k
• Employee Referral Program

Responsibilities

• Update and verify customer information upon each visit.
• Help patients feel valued by creating rapport, and remembering their names, interests, and stories.
• Answer questions, address worries, respect boundaries, and be sensitive to each person’s individual challenges.
• Ensure a positive patient experience by providing support and compassion.
• Rotate through other various office tasks throughout the day.

Qualifications

• High School Diploma/GED.
• Excellent verbal and written communication, and basic math skills.
• Proven ability to multitask in a fast-paced environment.
• 1+ year of full-time customer service experience, reception, or in the personal customer service industry.

About Serenity: Serenity is a leader in healthcare technology, utilizing advanced medical devices to give patients long-term success even when other treatments have failed. We are committed to evidence-based research and proven results, striving daily to help patients regain their lives with our revolutionary technological approach to healthcare.

• About Serenity Healthcare
• Serenity’s Provided Services
• Meet our Patients

*This position is contingent on successfully completing a criminal background check upon hire.