Healthcare Receptionist

Serenity Healthcare; Arizona (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare provider in Arizona is seeking a Healthcare Receptionist to join their team. The role involves managing patient interactions, ensuring a smooth experience, and performing various office tasks. Ideal candidates will have strong communication skills and a customer-focused attitude. This full-time position offers numerous benefits, including medical insurance and paid time off.

Benefits

Career advancement opportunities

Medical, Vision, and Dental Insurance

Paid Time Off

10 Major Holidays Off

401k

Employee Referral Program

Qualifications

• At least 1 year of full-time customer service or reception experience.

Responsibilities

• Update and verify patient information at each visit.
• Provide support and compassion to ensure a positive patient experience.

Skills

Communication

Multitasking

Education

High School Diploma or GED

Job description

Job Title: Healthcare Receptionist

Location: Gilbert, AZ

Serenity is seeking a dedicated Healthcare Receptionist to join our Phoenix-Desert Ridge, AZ office. This customer-focused role requires excellent communication and interpersonal skills to provide an exceptional experience for our patients. Your attention to detail and proactive approach will ensure a smooth patient journey and leave a positive impression on everyone who visits our clinic.

Job Details

• Full-time position with 3-13 hour shifts
• Trigger Warning: Working with suicidal and PTSD patients, support responsibilities may be triggering for some

Benefits

• Career advancement opportunities
• Medical, Vision, and Dental Insurance (Serenity covers 90% of premiums)
• Paid Time Off
• 10 Major Holidays Off
• 401k
• Employee Referral Program

Responsibilities

• Update and verify patient information at each visit
• Create rapport with patients, remember their names, interests, and stories
• Answer questions, address concerns, respect boundaries, and show sensitivity
• Provide support and compassion to ensure a positive patient experience
• Perform various office tasks as needed

Qualifications

• High School Diploma or GED
• Excellent verbal and written communication skills, basic math skills
• Ability to multitask in a fast-paced environment
• At least 1 year of full-time customer service or reception experience

About Serenity

Serenity leads in healthcare technology, utilizing advanced medical devices to help patients achieve long-term success. Our evidence-based approach and innovative solutions aim to empower patients to reclaim their lives.

Additional Information

• Position contingent on a successful criminal background check
• Seniority Level: Entry level
• Employment Type: Full-time
• Job Function: Administrative
• Industry: Mental Health Care