Healthcare Quality & Performance Improvement Lead

Parkland Health and Hospital System (PHHS); Dallas (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Parkland Health and Hospital System in Dallas seeks a Performance Improvement Manager to coordinate and lead PI activities across the health system. You will guide quality improvement projects using QI tools, collect and analyze data, and support PICs to achieve performance targets.

A nursing or related degree with healthcare experience is required. The role emphasizes driving clinical excellence, process optimization, and collaboration with multiple departments to ensure compliance with

Qualifications

• Bachelor's degree in nursing or a clinically related field or business.
• 2+ years of quality improvement experience in healthcare.
• 1 year of managerial experience and 1+ years of project management experience.

Responsibilities

• Manages cross-functional teams to align quality improvement strategies and priority settings.
• Applies appropriate performance improvement methodologies (QI, PDSA) to drive initiatives across the health system.
• Develops metrics, dashboards, and data analyses to monitor performance.
• Supports departmental Performance Improvement Committees (PICs) and related projects.
• Collaborates with other departments to address standards and regulatory requirements.
• Identifies opportunities to improve work processes and customer satisfaction.

Skills

Leadership

Project management

Quality improvement

Healthcare operations

Educational leadership

Nursing degree

Education

Bachelor's Degree in Nursing or related field

Job description

Parkland Health and Hospital System in Dallas seeks a Performance Improvement Manager to coordinate and lead PI activities across the health system. You will guide quality improvement projects using QI tools, collect and analyze data, and support PICs to achieve performance targets.

A nursing or related degree with healthcare experience is required. The role emphasizes driving clinical excellence, process optimization, and collaboration with multiple departments to ensure compliance with