Healthcare Quality Improvement Leader

bannerhealth; Phoenix (AZ); On-site; USD 120,000 - 160,000; Full time

Job summary

Banner Health is seeking an Associate Director of Quality Improvement to lead high-reliability clinical processes and oversee performance improvement initiatives at Banner University Medical Center Phoenix. The role requires strategic collaboration with system and entity leadership to drive quality outcomes and patient safety.

The ideal candidate has a Master’s degree (preferred), CPHQ or CPPS certification within 1 year of hire, and significant leadership experience in hospital quality

Qualifications

• Bachelor's degree required; Master's degree preferred.
• Five years of clinical experience or clinical quality improvement experience.
• At least two years of management or leadership experience on large projects.
• Certified Professional Healthcare Quality (CPHQ) or Certified Professional Patient Safety (CPPS) within 1 year of hire; for those joining before 2025-06-01, must obtain within 1 year.

Responsibilities

• Lead high-reliability in clinical processes and drive improvement projects to achieve entity/system quality targets.
• Serve as SME in performance and process improvement, guiding teams through established methodologies.
• Collaborate with system and entity leaders to identify opportunities using qualitative and quantitative data analysis.
• Oversee data analytics and reporting for quality initiatives and ensure governance of performance metrics.
• Foster a culture of safety, regulatory readiness, and continuous professional engagement across the organization.

Education

Bachelor's degree

Master's degree (preferred)

Job description

Banner Health is seeking an Associate Director of Quality Improvement to lead high-reliability clinical processes and oversee performance improvement initiatives at Banner University Medical Center Phoenix. The role requires strategic collaboration with system and entity leadership to drive quality outcomes and patient safety.

The ideal candidate has a Master’s degree (preferred), CPHQ or CPPS certification within 1 year of hire, and significant leadership experience in hospital quality