Healthcare Provider Support Specialist — Med-Tech AI

Fasikl, Inc.; Minnesota; On-site; USD 37,195 - 44,083; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off and holidays

401(k)

Job summary

A leading med-tech company based in Minnesota is seeking a Provider Support Representative. This on-site role involves supporting physicians and clinical staff with product information and technical assistance for an innovative AI therapeutic device. The candidate should possess strong communication skills and a background in healthcare or customer support. Compensation ranges from $27 to $32 per hour with benefits including insurance, PTO, and a 401(k).

Qualifications

• Excellent communication skills with a professional presence.
• Detail-oriented and organized.
• Ability to explain complex information clearly.

Responsibilities

• Support clinical staff with product-related questions.
• Explain product features and documentation requirements.
• Respond to clinical inquiries via phone and email.

Skills

Strong written and verbal communication skills

Attention to detail

Organizational skills

Ability to explain technical information

Experience in healthcare or medical devices

Education

Bachelor's degree

Job description

A leading med-tech company based in Minnesota is seeking a Provider Support Representative. This on-site role involves supporting physicians and clinical staff with product information and technical assistance for an innovative AI therapeutic device. The candidate should possess strong communication skills and a background in healthcare or customer support. Compensation ranges from $27 to $32 per hour with benefits including insurance, PTO, and a 401(k).