Healthcare Project Manager II: Revenue & Operations Analytics

Montefiore Medical Center; United States; On-site; USD 92,000 - 115,000; Full time

Job summary

Montefiore Medical Center in Yonkers, New York, is seeking a Project Manager I to evaluate data gaps in registration and front desk operations, support workflow improvements, and enhance documentation and billing processes.

This day-shift role (Mon-Fri, 8:30 AM–5:00 PM) collaborates with training teams, IT, and leadership to strengthen operational performance and EMR workflows while ensuring compliance and effective patient service.

Qualifications

• Bachelor’s degree required.
• Minimum 5 years in healthcare operations or revenue cycle.
• Advanced skills in Microsoft Office Suite (Excel, PowerPoint, Word, Visio)

Responsibilities

• Evaluate gaps in front desk, application, and customer service activity that contribute to failures in the registration process.
• Partner with the training team to enhance end‑user workflow performance.
• Analyze documentation and billing trends; identify lost charge opportunities and revenue impact.
• Manage EMR workflow set‑up and configurations; collaborate with IT ambulatory team on build changes.
• Establish and maintain resident and teaching schedules across MMG clinical areas.
• Lead project implementation cycles, including needs assessment, rollout, monitoring, and course correction.
• Reconcile services performed vs. billed; present findings and action plans to executive leadership.
• Prepare presentations and dashboards for monthly executive reviews and operational updates.
• Support onboarding, access, and system training for new hires and providers as needed.
• Coordinate with Human Resources and site leadership to ensure personnel processes align with regulatory, labor, and hospital standards.
• Serve as a liaison across MMG departments for data sharing, communication, and performance monitoring.

Skills

Communication skills

Project management

Training delivery

Healthcare operations

Education

Bachelor's degree

Tools

Microsoft Office Suite (Excel, PowerPoint, Word, Visio)

Job description

Montefiore Medical Center in Yonkers, New York, is seeking a Project Manager I to evaluate data gaps in registration and front desk operations, support workflow improvements, and enhance documentation and billing processes.

This day-shift role (Mon-Fri, 8:30 AM–5:00 PM) collaborates with training teams, IT, and leadership to strengthen operational performance and EMR workflows while ensuring compliance and effective patient service.