Healthcare Project Manager: Data & Process Improvement

Montefiore Health System; Norfolk (VA); On-site; USD 92,000 - 115,000; Full time

Job summary

Montefiore Health System in Yonkers, NY is seeking a Project Manager I to oversee data analysis and performance improvement across registration, front desk operations, and patient services. The role collaborates with training teams, IT, and leadership to drive workflow changes and enhance operational compliance.

The position supports documentation, billing, and EMR optimization, with responsibilities spanning scheduling, project implementation, and executive reporting.

Qualifications

• Bachelor’s degree required.
• Minimum 5 years in healthcare operations or revenue cycle.
• Advanced skills in Microsoft Office Suite (Excel, PowerPoint, Word, Visio).
• Effective verbal and written communication; ability to present to senior executives.
• Familiarity with project management and training delivery methodologies.

Responsibilities

• Evaluate gaps in front desk, registration, and patient-facing activities contributing to failures in the registration process.
• Partner with training team to enhance end-user workflow performance.
• Analyze documentation and billing trends; identify lost charge opportunities and revenue impact.
• Manage EMR workflow setup and configurations; collaborate with IT ambulatory team on build changes.
• Establish and maintain resident and teaching schedules across MMG clinical areas.
• Lead project implementation cycles, including needs assessment, rollout, monitoring, and course correction.
• Reconcile services performed vs. billed; present findings and action plans to executive leadership.
• Prepare presentations and dashboards for monthly executive reviews and operational updates.
• Support onboarding, access, and system training for new hires and providers as needed.
• Coordinate with Human Resources and site leadership to ensure personnel processes align with regulatory, labor, and hospital standards.
• Serve as a liaison across MMG departments for data sharing, communication, and performance monitoring.

Skills

Verbal and written communication

Project management familiarity

Education

Bachelor’s degree

Tools

Microsoft Office Suite (Excel, PowerPoint, Word, Visio)

Job description

Montefiore Health System in Yonkers, NY is seeking a Project Manager I to oversee data analysis and performance improvement across registration, front desk operations, and patient services. The role collaborates with training teams, IT, and leadership to drive workflow changes and enhance operational compliance.

The position supports documentation, billing, and EMR optimization, with responsibilities spanning scheduling, project implementation, and executive reporting.