Healthcare Programs & Operations Coordinator

Aquent; Menlo Park (CA); On-site; USD 75,000 - 98,000; Full time

Job summary

Aquent is partnering with a leading healthcare institution in Menlo Park, CA to support program development and operational excellence. This role drives planning, implementation, and support of new and restructured programs, coordinating cross‑functional teams and delivering exceptional customer service.

You will manage complex logistics, document project scope, and foster relationships with staff, clients, and vendors to advance strategic objectives.

Qualifications

• PM methodologies and process improvement principles.
• Ability to analyze and synthesize complex information.
• Strong writing skills for clear documentation.
• Excellent written and verbal communication.
• Ability to interact with diverse and international audiences.
• Strong organizational and multi-project management abilities.
• Discretion and independent judgment.
• Proficiency with Word, Excel, Access and databases.
• Experience developing marketing/event materials.
• Relationship-building with staff and stakeholders.

Responsibilities

• Lead projects to improve internal operations and growth.
• Facilitate workgroups to define processes for services.
• Support care coordination or related workflows.
• Oversee creation of marketing collateral and event materials.
• Assist in selecting consultants, contractors, vendors.
• Apply quality controls to ensure policy compliance.
• Document and assess business process flows for projects.
• Collaborate with diverse customers, clients, and vendors.
• Represent the institution as a community ambassador.
• Perform additional duties to support team goals.

Skills

Project management

Data analysis

Written communication

Interpersonal skills

Organizational skills

Discretion

Problem solving

MS Office

Stakeholder management

Healthcare knowledge

Education

Bachelor’s degree

Tools

Word

Excel

Access

Databases

Internet research

Job description

Aquent is partnering with a leading healthcare institution in Menlo Park, CA to support program development and operational excellence. This role drives planning, implementation, and support of new and restructured programs, coordinating cross‑functional teams and delivering exceptional customer service.

You will manage complex logistics, document project scope, and foster relationships with staff, clients, and vendors to advance strategic objectives.