Healthcare Process Improvement Project Coordinator

UNC Health Care; Hendersonville (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

UNC Health Care in Hendersonville, NC is seeking a Project Coordinator to support planning, execution, and monitoring of process improvement initiatives that enhance quality, efficiency, and patient experience across Pardee UNC Health Care.

You will work with the Operational Excellence team and departments such as Patient Experience, Process Improvement, and Volunteer Services to ensure deliverables meet scope and timelines.

Qualifications

• Proficiency in Microsoft Office Suite and project management tools.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities.
• Excellent written and verbal communication skills.

Responsibilities

• Coordinate day-to-day activities for multiple departments: Patient Experience, Volunteer Services, Process Improvement and Spiritual Care.
• Develop and maintain project schedules, action item trackers, and meeting agendas.
• Manage large databases for accuracy and relevance.
• Gather, organize, and analyze data to support project decisions and measure outcomes.
• Prepare progress reports, presentations, and status updates for leadership.
• Facilitate communication between departments, ensuring stakeholders are informed and engaged.
• Support event planning for improvement initiatives.
• Track risks, issues, and dependencies.
• Assist in standardizing tools, templates, and processes.

Skills

Project coordination

MS Office

Data analysis

Communication skills

Education

Bachelor's degree or equivalent experience

Tools

MS Project

Spreadsheet software

Job description

UNC Health Care in Hendersonville, NC is seeking a Project Coordinator to support planning, execution, and monitoring of process improvement initiatives that enhance quality, efficiency, and patient experience across Pardee UNC Health Care.

You will work with the Operational Excellence team and departments such as Patient Experience, Process Improvement, and Volunteer Services to ensure deliverables meet scope and timelines.