Healthcare Process Improvement Coordinator

UNC Health Care; Patton Park (NC); On-site; USD 65,000 - 85,000; Full time

Job summary

Pardee UNC Health Care is seeking a Project Coordinator to support planning, execution, and monitoring of process improvement initiatives across the organization. You will work with the Process Improvement, Patient Experience, and Volunteer Services teams to ensure deliverables are met on time, within scope, and aligned with organizational goals.

Responsibilities include coordinating activities, maintaining schedules, managing databases, data analysis, reporting to leadership, and facilitating

Qualifications

• Proficiency in Microsoft Office Suite and project management tools.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities.
• Excellent written and verbal communication skills.

Responsibilities

• Coordinate day-to-day activities for multiple departments: Patient Experience, Volunteer Services, Process Improvement and Spiritual Care.
• Develop and maintain project schedules, action item trackers, and meeting agendas.
• Manage large databases for accuracy and relevance.
• Gather, organize, and analyze data to support project decisions and measure outcomes.
• Prepare progress reports, presentations, and status updates for leadership.
• Facilitate communication between departments, ensuring stakeholders are informed and engaged.
• Support event planning for improvement initiatives.
• Track risks, issues, and dependencies.
• Assist in standardizing tools, templates, and processes.

Skills

MS Office

Project management

Organizational skills

Communication skills

Multitasking

Education

Bachelor's degree in Business/Healthcare Administration or related field

Tools

Project management tools

Job description

Pardee UNC Health Care is seeking a Project Coordinator to support planning, execution, and monitoring of process improvement initiatives across the organization. You will work with the Process Improvement, Patient Experience, and Volunteer Services teams to ensure deliverables are met on time, within scope, and aligned with organizational goals.

Responsibilities include coordinating activities, maintaining schedules, managing databases, data analysis, reporting to leadership, and facilitating