Healthcare Process Improvement Lead (Lean Six Sigma)

Riverside Hospital; Newport News (VA); On-site; USD 76,000 - 105,000; Full time

Job summary

Riverside Health System in Newport News, Virginia, is seeking an Internal Process Improvement Leader to drive cross‑functional improvement initiatives across the system. You will coach teams, design programs, and mentor staff to deliver measurable value in quality, safety, and patient experience.

You will lead multi‑year efforts with a hands‑on approach, manage stakeholders, and report ROI outcomes while working with clinical and non‑clinical partners to sustain change.

Qualifications

• Bachelor's degree in a related field required.
• 1 year of process improvement experience required.
• 1 year of process improvement/project implementation experience required.
• 3-4 years of operational management experience in healthcare required.
• Six Sigma Black Belt certification within 1 year required.

Responsibilities

• Lead process improvement initiatives across Riverside Health System.
• Design, plan, execute, and facilitate programs, trainings, projects, and other initiatives.
• Influence stakeholders and lead teams to improve quality, safety, and patient experience.
• Deliver multi‑million ROI through cost reduction and revenue enhancements.
• Present projects to senior leaders at regular reviews.
• Define KPIs and work with BI to create metric‑driven reporting.
• Engage physicians in improvement efforts to drive sustained change.

Skills

Process improvement

Project leadership

Change management

Stakeholder engagement

Education

Bachelor's degree

Master's degree

Tools

Lean

Six Sigma

Job description

Riverside Health System in Newport News, Virginia, is seeking an Internal Process Improvement Leader to drive cross‑functional improvement initiatives across the system. You will coach teams, design programs, and mentor staff to deliver measurable value in quality, safety, and patient experience.

You will lead multi‑year efforts with a hands‑on approach, manage stakeholders, and report ROI outcomes while working with clinical and non‑clinical partners to sustain change.