Healthcare Process Improvement Leader

Riverside Health; Newport News (VA); On-site; USD 76,000 - 105,000; Full time

Job summary

Riverside Health in Newport News, Virginia, is seeking a seasoned Business Process Manager to lead enterprise-wide process improvement initiatives. The role requires hands-on coaching of teams from senior leadership to frontline staff, leveraging Lean, Six Sigma, and project management to drive measurable ROI.

Ideal candidates will have a Bachelor's degree with 1 year of process-improvement and implementation experience, plus 3–4 years of healthcare operational management.

Qualifications

• Bachelor's degree required; Master's degree preferred.
• 1 year of process improvement experience in healthcare or similar industry.
• 1 year of process improvement implementation experience.
• 3-4 years of operational management experience in healthcare.

Responsibilities

• Lead process improvement efforts across Riverside Health System using Lean, Six Sigma, and project management methods.
• Coach and mentor cross-functional teams including senior leadership down to staff level.
• Design and execute programs, trainings, projects, and workshops; develop business cases and KPIs.
• Influence stakeholders to achieve cost reduction, revenue enhancement, and quality improvements.

Skills

Lean

Project Management

Six Sigma

Education

Bachelor's Degree

Master's Degree (Preferred)

Tools

Six Sigma Black Belt

Job description

Riverside Health in Newport News, Virginia, is seeking a seasoned Business Process Manager to lead enterprise-wide process improvement initiatives. The role requires hands-on coaching of teams from senior leadership to frontline staff, leveraging Lean, Six Sigma, and project management to drive measurable ROI.

Ideal candidates will have a Bachelor's degree with 1 year of process-improvement and implementation experience, plus 3–4 years of healthcare operational management.