Healthcare Process Improvement Consultant

UNM Hospital; Albuquerque (NM); On-site; USD 70,000 - 100,000; Full time

Job summary

UNMH is seeking a Quality Outcomes professional to plan, coordinate, implement, and evaluate improvements in patient care processes to support performance improvement and patient safety. The role facilitates cross-functional teams, compiles and tracks improvement project data, and reports on status to leaders.

This position has no direct patient care assignment and requires expertise in process improvement tools (PDSA, Six SIGMA, DMAIC) and change management.

Qualifications

• Essential: Bachelor’s degree and knowledge of quality improvement methods (PDSA, Six Sigma, DMAIC) with 3 years of related experience.

Responsibilities

• PROJECTS - Facilitate performance improvement projects to reach targets.
• QUALITY ASSESSMENT – Identify improvement opportunities from data sources.
• PROCESS IMPROVEMENT – Ensure sustainable changes with stakeholder alignment.
• POLICIES – Apply internal policies to guide improvement work.
• ANALYSIS – Determine data sources and monitors for performance insights.
• BENNCHMARKING – Use Vizient or similar platforms to set targets.
• MEETINGS AND PROFESSIONAL DEVELOPMENT - Participate in professional meetings and apply knowledge.
• PROJECT MANAGEMENT - Define objectives with leadership and monitor metrics.
• TRAINING – Develop programs on Patient Safety and RCA/PDSA tools.

Skills

Project management

Cross-functional collaboration

Data analysis

Education

Bachelor's Degree

Tools

PDSA

Six Sigma

DMAIC

Job description

UNMH is seeking a Quality Outcomes professional to plan, coordinate, implement, and evaluate improvements in patient care processes to support performance improvement and patient safety. The role facilitates cross-functional teams, compiles and tracks improvement project data, and reports on status to leaders.

This position has no direct patient care assignment and requires expertise in process improvement tools (PDSA, Six SIGMA, DMAIC) and change management.