PROCESS IMPROVEMENT CONSULTANT

UNMH Jobs; Albuquerque (NM); Presencial; USD 70.000 - 100.000; Jornada completa

Descripción de la vacante

UNMH is seeking a Quality Outcomes professional to plan, coordinate, implement, and evaluate improvements in patient care processes to support performance improvement and patient safety. The role facilitates cross-functional teams, compiles and tracks improvement project data, and reports on status to leaders.

This position has no direct patient care assignment and requires expertise in process improvement tools (PDSA, Six SIGMA, DMAIC) and change management.

Formación

• Essential: Bachelor’s degree and knowledge of quality improvement methods (PDSA, Six Sigma, DMAIC) with 3 years of related experience.

Responsabilidades

• PROJECTS - Facilitate performance improvement projects to reach targets.
• QUALITY ASSESSMENT – Identify improvement opportunities from data sources.
• PROCESS IMPROVEMENT – Ensure sustainable changes with stakeholder alignment.
• POLICIES – Apply internal policies to guide improvement work.
• ANALYSIS – Determine data sources and monitors for performance insights.
• BENNCHMARKING – Use Vizient or similar platforms to set targets.
• MEETINGS AND PROFESSIONAL DEVELOPMENT - Participate in professional meetings and apply knowledge.
• PROJECT MANAGEMENT - Define objectives with leadership and monitor metrics.
• TRAINING – Develop programs on Patient Safety and RCA/PDSA tools.

Conocimientos

Project management

Cross-functional collaboration

Data analysis

Educación

Bachelor's Degree

Herramientas

PDSA

Six Sigma

DMAIC

Descripción del empleo

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: Quality Outcomes

FTE: 1.00 Full Time Shift: Days

Position Summary:

Plans, coordinates, implements, and evaluates improvements in patient care processes and practices in support of performance improvement in furtherance of organizational goals for quality and patient safety. Facilitates cross-functional teams to achieve continuous improvement objectives. Compiles and tracks improvement project data and reports on status. Evaluates the effectiveness of the process improvement and improves the toolset used for sustainability. Ensure adherence to Hospital and Departmental Policies and Procedures. No patient care assignment.

Detailed responsibilities:

• PROJECTS - Using quality improvement and or project management tools and methodologies, facilitates effective and meaningful performance improvement to achieve identified targets and goals
• QUALITY ASSESSMENT – Through the effective use and evaluation of data sources identify and recommend opportunities of improvement to relevant stakeholders, leaders, committees or teams
• PROCESS IMPROVEMENT – Ensure effectiveness and sustainability of process improvement(s) through engagement and alignment of appropriate stakeholder as well as the design of effective status reporting of meaningful implementation and sustainability monitors to appropriate leaders or oversight committees
• POLICIES – Has knowledge of existing internal policies, procedures and guidelines and uses them to inform scope or necessity of performance improvement projects
• ANALYSIS – Identifies necessary data sources as well as data monitors to inform process improvement work or effectiveness or sustainment of improved processes
• BENNCHMARKING – Identify and use relevant benchmarking platforms such as Vizient or other professional database sources to inform and guide meaningful performance goals and targets
• MEETINGS AND PROFESSIONAL DEVELOPMENT - Attend and participate in professional meetings and relevant professional organizations/associations to stay current as to innovation in healthcare quality and project management; translate newly acquired knowledge to evolve skillset and enhance effectiveness of role
• PROJECT MANAGEMENT - Work with Leadership to define the short and long-term objectives and potential gains; partner with Leaders to identify opportunities for process improvements; provide support and guidance to team when needed; establish baseline metrics for improvement comparison; monitor and routinely report out on process performance and improvements in key metric and maintain a list of ongoing Process Improvement projects and track them
• TRAINING – Develop and lead instructional designed programs to employees and clinicians regarding Patient Safety and Patient Safety event reporting; educate on process improvement tools and techniques to problem solve and improve Patient Safety; these include: Root Cause Analysis (RCA), Problem Solving, Plan Do Study Act (PDSA) activities, data analysis, appropriate documentation, monitoring and sustainment planning

Qualifications

Related Education and Experience may be substituted for one another on a year for year basis.

Education:

Essential:

• Bachelor's Degree

Education specialization:

Essential:

• Related Discipline

Experience:

Essential:

• Project management principles and tools (PDSA, Six SIGMA, DMAIC, etc. 3 years directly related experience

Nonessential:

No preferred experience

Credentials:

Essential:

• Not Applicable/Not Required

Physical Conditions:

Medium Work: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Light Work.

Working conditions:

Essential:

• No or min hazard, physical risk, office environment
• May be required to travel to various work sites