Healthcare Practice Manager: Operations & Patient Experience

Memorial Hermann; United States; On-site; USD 60,000 - 90,000; Full time

Job summary

Memorial Hermann is seeking a Practice Operations Supervisor to oversee daily clinical and administrative operations, including staffing, scheduling, and revenue-related processes. This role focuses on efficient workflows, patient flow, and service excellence in a hospital-affiliated setting.

Ideal candidates have a bachelor’s degree (preferred) and at least two years in healthcare operations, with strong communication and leadership skills to drive patient satisfaction and regulatory compliance.

Qualifications

• Education: Bachelors degree preferred.
• Two (2) years in related healthcare experience.
• Knowledge of regulatory requirements (HIPAA, CLIA, OSHA) is a plus.

Responsibilities

• Supervise day-to-day practice operations including administrative and clinical staffing.
• Oversee patient appointment scheduling and time-of-service collections/billing accuracy.
• Ensure regulatory compliance and high standards of service quality.

Skills

Oral and written communication

Financial acumen

Customer service

Leadership

Education

Bachelor's degree

Job description

Memorial Hermann is seeking a Practice Operations Supervisor to oversee daily clinical and administrative operations, including staffing, scheduling, and revenue-related processes. This role focuses on efficient workflows, patient flow, and service excellence in a hospital-affiliated setting.

Ideal candidates have a bachelor’s degree (preferred) and at least two years in healthcare operations, with strong communication and leadership skills to drive patient satisfaction and regulatory compliance.