Healthcare Practice Manager — Operations & Growth

Community Health Network (Indianapolis); Greenwood (IN); On-site; USD 90,000 - 130,000; Full time

Job summary

Community Health Network in Indiana seeks a seasoned Practice Administrator to lead the South Region’s operations for Stone Crossing Family Medicine and PEDS. You will oversee finances, HR, office management, staffing, and clinical quality to deliver exceptional patient care.

Responsibilities include translating goals into action, supervising physicians and staff, monitoring budgets and revenue cycle, and driving process improvements that enhance access and service levels across the practice.

Qualifications

• 4 year / Bachelor's Degree : Related Bachelor’s Degree in HealthCare Administration, Business, etc. and/or 7 years work experience in practice management (Required)
• Master's Degree : Masters preferred (Preferred)
• 3+ years: Minimum of 3 years previous leadership experience managing a medical practice or other healthcare facility (Required)
• Manages all human resources issues including staffing, hires, terminations, recognition, retention, discipline, coaching staff, providing regular and timely performance review, creating improvement plans as needed, translates strategy to tactical work and helps practice staff understand performance outcomes needed to meet overall goals and provide high levels of access and delivery of strong customer service.
• Insures all employees receive initial practice and job specific orientation, on-boarding, ongoing training and developed as needed and holds staff accountable to expectations and performance outcomes.
• Closely monitors financial practice data, facilitates interpretation, distribution and communication of financial performance / results and drives improvements.
• Responsible for oversight and stewardship of all financial expenditures.
• Creates, manages budgets, revenue cycle, and reporting.
• Oversees all practice management functions in front and back office, including effective communications, staffing, workflow, excellence in patient service, purchasing, inventory management.
• Manages access and positive patient experiences, quickly address problems and drives staff to process improvements.
• Provides fundamental and innovative implementation of practice growth initiates, CQI, EMR, PMS (and serves as or insures business unit has a super user).
• Insures overall practice compliance, regularly monitors actions to insure compliance and takes immediate steps to correct any noncompliance or at risk practices.

Responsibilities

• Manages business unit administrative responsibilities in the South Region at Stone Crossing Family Medicine and PEDS supporting 10 physicians, 5 APPS, 2- Supervisors and 28 FTEs staff members while managing other business segments and including finances, human resources, office management, staffing, and clinical quality and ensures goals are translated into action items that insure results.
• Oversees all practice management functions in front and back office, including effective communications, staffing, workflow, excellence in patient service, purchasing, inventory management.
• Insures overall practice compliance, regularly monitors actions to insure compliance and takes immediate steps to correct any noncompliance or at risk practices.

Skills

Team collaboration

Excellent communication

Problem-solving

Education

Bachelor's degree in Healthcare Administration or related field

Master's degree preferred

3+ years leadership experience

Job description

Community Health Network in Indiana seeks a seasoned Practice Administrator to lead the South Region’s operations for Stone Crossing Family Medicine and PEDS. You will oversee finances, HR, office management, staffing, and clinical quality to deliver exceptional patient care.

Responsibilities include translating goals into action, supervising physicians and staff, monitoring budgets and revenue cycle, and driving process improvements that enhance access and service levels across the practice.