Healthcare Post-Sales Account Manager — Service Contracts

OLSA Resources, Inc.; Andover (MN); On-site; USD 50,000 - 70,000; Full time

Job summary

A medical device services company in Minnesota is seeking a candidate for post-sale account maintenance. The successful candidate will focus on managing service revenue goals, developing quotations, and supporting contract negotiations within healthcare facilities. A Bachelor's Degree is preferred, alongside customer-oriented skills and 3-5 years of relevant experience. This role includes evaluating medical devices and requires excellent communication and detail-oriented abilities, with familiarity in tools like Sales Force.Com being a plus.

Qualifications

• 3-5 years of relevant experience in account maintenance.
• Ability to understand medical devices and related products.
• Proven ability to relate to customers and assess their needs.

Responsibilities

• Achieve assigned service revenue and capture rate goals.
• Develop and process service quotations, contracts, and negotiations.
• Evaluate equipment reports for warranty expirations and renewals.
• Manage teams and negotiations for contract customers.
• Cross-functional collaboration to achieve financial goals.

Skills

Customer focused

Consultative approach

Detail-oriented

Excellent communication skills

Account maintenance

Education

Bachelor's Degree

High School education or equivalent

Tools

Sales Force.Com

Job description

A medical device services company in Minnesota is seeking a candidate for post-sale account maintenance. The successful candidate will focus on managing service revenue goals, developing quotations, and supporting contract negotiations within healthcare facilities. A Bachelor's Degree is preferred, alongside customer-oriented skills and 3-5 years of relevant experience. This role includes evaluating medical devices and requires excellent communication and detail-oriented abilities, with familiarity in tools like Sales Force.Com being a plus.