Healthcare Performance Improvement Project Manager

Christiana Care Health System; Newark (DE); Presencial; USD 58 000 - 93 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Full medical/dental/vision

403(b) with company contributions

Paid time off with rollover

12 weeks parental leave

Care@Work and wellness benefits

Resumo da oferta

ChristianaCare Health System is seeking a Program Manager to lead performance improvement projects across the organization under the Patient Experience leadership. You will facilitate, analyze, and guide support teams to redesign processes and improve outcomes.

You will develop project plans and timelines and collaborate with multiple functional areas. The role requires coordinating with leadership, preparing reports, and presenting insights using PowerPoint and other tools.

Qualificações

• Bachelor's Degree required; Master's preferred.
• 5+ years of project management experience.
• Experience with health care operations.
• Proven success managing large projects using multiple project management techniques.
• Experience evaluating and implementing new technology solutions.
• Demonstrated certification and/or experience in advanced improvement science methodologies (LEAN, Six Sigma, etc.)

Responsabilidades

• Leads project teams from design implementation to completion ensuring goals are met.
• Researches and implements innovative approaches to improving Patient Experience practices.
• Utilizes data from various sources to develop benchmarks for data analysis.
• Plans, develops, and maintains work aligned with department goals.
• Anticipates customer needs and addresses them promptly.
• Supports meetings with materials and communications.
• Prepares and presents detailed data and project information.
• Assists in developing presentations with clear information and exhibits.

Conhecimentos

Project management

Data analysis

Stakeholder communication

Formação académica

Bachelor's Degree

Master's Degree

Ferramentas

PowerPoint

Descrição da oferta de emprego

ChristianaCare Health System is seeking a Program Manager to lead performance improvement projects across the organization under the Patient Experience leadership. You will facilitate, analyze, and guide support teams to redesign processes and improve outcomes.

You will develop project plans and timelines and collaborate with multiple functional areas. The role requires coordinating with leadership, preparing reports, and presenting insights using PowerPoint and other tools.