Healthcare Parking Concierge | Customer Service & Flow

Reimagined Parking; Miami (FL); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Generous Paid Time Off

Health Plans

Life and Disability Insurance

401(k) Plan

Employee Assistance Program

Parental and Caregiver Leave

Job summary

Reimagined Parking in Miami seeks a Hospital Parking Ambassador to be the frontline representative for parking operations at UHealth. You will deliver friendly customer service, guide guests, assist with payments, and help ensure safe, orderly parking for patients, visitors, and staff.

This role requires strong communication, dependability, and the ability to work outdoors in varying conditions. You will adhere to facility rules, report hazards, and support traffic flow during peak times.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent preferred.
• Dependable, punctual, and professional in appearance and conduct.
• Must pass background check per policy and laws.
• Authorized to work in the United States; E-Verify may be used.

Responsibilities

• Provide a welcoming and professional experience to all customers and visitors.
• Greet and assist patrons with parking directions, payment options, and general inquiries.
• Monitor parking areas to ensure compliance with facility rules and regulations.
• Issue parking citations or warnings per policy.
• Respond promptly and courteously to customer concerns or service requests.
• Assist with traffic flow during peak hours, events, or emergencies.
• Perform basic facility checks (signage, cleanliness, equipment).
• Report hazards or maintenance issues to management.
• Utilize parking systems or handheld devices as required.
• Maintain a clean, safe parking environment.
• Represent the organization positively at all times.

Skills

Customer service

Hospitality experience

Basic computer skills

Clear communication

Follow instructions

Education

High school diploma or equivalent

Tools

Handheld devices

Job description

Reimagined Parking in Miami seeks a Hospital Parking Ambassador to be the frontline representative for parking operations at UHealth. You will deliver friendly customer service, guide guests, assist with payments, and help ensure safe, orderly parking for patients, visitors, and staff.

This role requires strong communication, dependability, and the ability to work outdoors in varying conditions. You will adhere to facility rules, report hazards, and support traffic flow during peak times.