Guest-Facing Parking Concierge (Part-Time)

Paycom - ATS; Miami (FL); On-site; USD 19,000 - 28,000; Part time

Job summary

Premium Parking Miami is seeking a Parking Ambassador to greet guests, deliver friendly, professional service, and help keep facilities safe and welcoming from arrival to departure.

You will answer questions about rates and directions, direct traffic, assist during events, and report hazards. Shifts are Monday–Friday 5pm–11pm and Saturdays/Sundays 11am–10pm. This part‑time role pays $17 per hour and offers training and outdoors work in varying weather.

Qualifications

• Strong customer service and communication skills.
• Ability to provide friendly, professional guest service.
• Ability to work independently and maintain professionalism at all times.
• Comfortable using smartphones or handheld devices for operational tasks (training provided).
• Ability to stand and/or walk for an entire shift.
• Ability to work outdoors in varying weather conditions.
• Ability to read and comprehend verbal instructions and written correspondence.

Responsibilities

• Greet guests and provide exceptional customer service from arrival to departure
• Answer questions about parking rates, payment options, directions, and site information
• Direct traffic and guide vehicles safely and efficiently into parking areas
• Assist guests with concerns and help resolve issues professionally
• Support event parking operations and high-traffic periods
• Conduct routine walkthroughs to identify safety concerns, maintenance needs, or equipment issues
• Help maintain a clean, organized, and inviting parking facility by removing debris and reporting facility concerns
• Promote a safe environment by following company procedures and reporting hazards or incidents

Skills

Customer service

Communication

Independence

Job description

Premium Parking Miami is seeking a Parking Ambassador to greet guests, deliver friendly, professional service, and help keep facilities safe and welcoming from arrival to departure.

You will answer questions about rates and directions, direct traffic, assist during events, and report hazards. Shifts are Monday–Friday 5pm–11pm and Saturdays/Sundays 11am–10pm. This part‑time role pays $17 per hour and offers training and outdoors work in varying weather.