Healthcare Ops Lead - Admin & Access (Hybrid Telework)

U.S. Department of Veterans Affairs; Joplin (MO); Sur place; USD 52 000 - 72 000; Plein temps

Résumé du poste

The U.S. Department of Veterans Affairs seeks an Administrative Officer to advise Joplin CBOC leadership on clinical operations, access, and patient experience across assigned CBOCs.

Responsibilities include budgeting, contracting, policy development, and coordination with service lines to improve efficiency and care delivery. Travel to the Jay, Oklahoma CBOC is expected about once per week; telework may be discussed.

Qualifications

• Experience performing administrative operations and HR/personnel administration functions.
• Experience supporting budget formulation and execution.
• Experience providing procurement and contract support.
• Experience developing policies and SOPs and ensuring compliance.
• Strong written and oral communication for formal correspondence.

Responsabilités

• Administrative Officer duties include Clinic Operations & Access Management and monitoring access metrics.
• Identify bottlenecks and recommend process improvements to ensure timely care.
• Coordinate scheduling grids, room utilization, and provider templates.
• Produce recurring reports and validate data for facility management and external requests.
• Travel to cover the Jay, Oklahoma CBOC about once per week and support budget/ Contracting.

Connaissances

Administrative operations

HR/personnel administration

Budget formulation

Contracting support

Data analysis

Communication skills

Operational advisory

Outils

VSSC

ProClarity

PCMM

Description du poste

The U.S. Department of Veterans Affairs seeks an Administrative Officer to advise Joplin CBOC leadership on clinical operations, access, and patient experience across assigned CBOCs.

Responsibilities include budgeting, contracting, policy development, and coordination with service lines to improve efficiency and care delivery. Travel to the Jay, Oklahoma CBOC is expected about once per week; telework may be discussed.