Healthcare Ops GM: Growth & Patient Experience

Pearle Vision - Orland Park/Oakbrook Terrace; Oakbrook Terrace (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

Pearle Vision is seeking a General Manager to drive profitable sales growth and deliver an outstanding patient experience in a high-volume ophthalmic retail environment. You will lead a team of front desk and clinical staff, collaborate with doctors and leadership, and own day-to-day operations to improve patient flow and satisfaction.

The role emphasizes ownership, accountability, and the ability to pivot with changing conditions, leveraging experience in healthcare, dental, med spa, or retail

Qualifications

• Bachelor's degree or comparable experience in retail operations.

Responsibilities

• Oversee daily clinic operations and ensure smooth, efficient workflow.

Job description

Pearle Vision is seeking a General Manager to drive profitable sales growth and deliver an outstanding patient experience in a high-volume ophthalmic retail environment. You will lead a team of front desk and clinical staff, collaborate with doctors and leadership, and own day-to-day operations to improve patient flow and satisfaction.

The role emphasizes ownership, accountability, and the ability to pivot with changing conditions, leveraging experience in healthcare, dental, med spa, or retail