General Manager: Patient Experience & Clinic Growth

Pearle Vision; Orland Park (IL); On-site; USD 70,000 - 100,000; Full time

Job summary

Pearle Vision in the United States is seeking a General Manager to drive profitable sales growth and deliver an outstanding patient experience. You will lead a high-performing team in a fast-paced, high-volume environment and partner with doctors and leadership.

The role emphasizes hands-on operations, staff development, scheduling optimization, and building strong relationships. A Bachelor's degree or comparable retail operations experience is required.

Qualifications

• Bachelor's degree or comparable experience in retail operations.
• Proven leadership in a high-volume, fast-paced environment.
• Track record of driving sales growth and profitability.
• Ability to train and coach staff and doctors.

Responsibilities

• Oversee daily clinic operations and ensure smooth workflow
• Drive revenue growth and improve performance
• Lead, coach, and develop front desk and clinical staff
• Optimize scheduling, patient flow and experience
• Identify inefficiencies and implement better systems
• Hire, train, and retain strong team members
• Build relationships with doctors and leadership
• Track performance metrics and accountability

Skills

Leadership

Sales growth

Coaching

Patient experience

Recruiting

Communication

Risk taking

Computer skills

Education

Bachelor's degree or comparable experience in retail operations

Job description

Pearle Vision in the United States is seeking a General Manager to drive profitable sales growth and deliver an outstanding patient experience. You will lead a high-performing team in a fast-paced, high-volume environment and partner with doctors and leadership.

The role emphasizes hands-on operations, staff development, scheduling optimization, and building strong relationships. A Bachelor's degree or comparable retail operations experience is required.