Healthcare Operations Supervisor - On-Call (Behavioral Health)

FlatRock; Flint (MI); On-site; USD 70,000 - 90,000; Full time

Job summary

Flatrock in Michigan is seeking a Healthcare Operations Supervisor to lead, mentor, and support our Medical Coordinator team while ensuring residents receive exceptional healthcare services. You will oversee clinical operations, drive quality assurance, and develop staff through targeted training and performance goals in a fast-paced, resident-focused environment.

A Bachelor’s degree in Healthcare Administration or Public Health and 3–5 years of supervisory experience in healthcare, plus

Qualifications

• Bachelor's degree in Healthcare Administration, Public Health or a related field.
• 3–5 years of supervisory experience in healthcare or medical settings.
• Experience working with behavioral health populations.
• Strong leadership and team development skills.
• Ability to manage multiple priorities in a dynamic environment.

Responsibilities

• Supervise, coach, mentor and support the Medical Coordinator team.
• Create individualized staff development plans and performance goals.
• Provide hands-on training in medication administration, vital signs, and healthcare procedures.
• Conduct competency evaluations and sign off on medication passer training.
• Audit medical records for accuracy, compliance and organization.
• Monitor treatment recommendations and ensure timely follow-through.
• Support treatment teams in developing individualized healthcare goals.

Skills

Leadership

Team development

Healthcare operations

On-call rotation

Education

Bachelor's degree in Healthcare Administration

Public Health

Job description

Flatrock in Michigan is seeking a Healthcare Operations Supervisor to lead, mentor, and support our Medical Coordinator team while ensuring residents receive exceptional healthcare services. You will oversee clinical operations, drive quality assurance, and develop staff through targeted training and performance goals in a fast-paced, resident-focused environment.

A Bachelor’s degree in Healthcare Administration or Public Health and 3–5 years of supervisory experience in healthcare, plus