Healthcare Operations Supervisor

Boston Medical Center, Corp.; Brockton, Northern (MA, KY); Hybrid; USD 52,000 - 75,000; Full time

Job summary

Boston Medical Center, Corp. is seeking an Operations Supervisor to coordinate daily administrative and financial operations within the Surgical Specialties Brockton department.

The role supervises administrative staff, coordinates workflows, and acts as the primary liaison to ensure efficient operations and high-quality service delivery. The position requires a Bachelor's degree or at least three years of medical office experience, with a preference for one year of supervisory experience.

Qualifications

• Bachelor's degree or 3+ years of experience in a medical office setting.
• 1 year of supervisory experience preferred.
• Knowledge of clinical operations and hospital finances.
• Excellent oral and written communication; ability to manage multiple projects.

Responsibilities

• Supervises administrative personnel and unit coordinators; participates in onboarding and performance appraisals.
• Manages daily administrative workflow and quality control to ensure efficiency and regulatory compliance.
• Coordinates and maintains monthly staff schedule; tracks hours and submits timesheets to payroll.
• Acts as first point of contact for employee benefits and payroll inquiries; works with HR to resolve issues.
• Oversees department records, supplies, and equipment; manages budget and vendor repairs as needed.
• Prepares reports, spreadsheets, and presentations to support data-driven decisions.
• Plans and coordinates departmental meetings and events; manages catering and AV setups.
• Maintains data confidentiality and compliance with hospital standards and safety protocols.

Skills

Clinical operations

Hospital finance tracking

HR policies

Mentoring

Communication skills

Multitasking

MS Office / computer literacy

Education

Bachelor's degree

Tools

Electronic Health Records (EHR) systems

MS Office

Job description

Boston Medical Center, Corp. is seeking an Operations Supervisor to coordinate daily administrative and financial operations within the Surgical Specialties Brockton department.

The role supervises administrative staff, coordinates workflows, and acts as the primary liaison to ensure efficient operations and high-quality service delivery. The position requires a Bachelor's degree or at least three years of medical office experience, with a preference for one year of supervisory experience.