Healthcare Operations Specialist — Process & Compliance

AdaptHealth; Lihue (HI); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid time off and holidays

Stock purchase plan

Parental bonding leave

Disability insurance

Life and AD&D Insurance

FSA/HSA

Job summary

AdaptHealth is seeking an Operations Specialist to support regional operations, improve workflows, verify insurance, and manage patient data in EMR systems.

The role emphasizes accuracy, regulatory compliance, and cross-functional collaboration with care teams. A minimum of one year of related experience and a healthcare administrative background are preferred. This on-site position offers comprehensive benefits and a competitive compensation range.

Qualifications

• One year of relatable work experience required.
• High School Diploma or Associate’s degree in Healthcare Administration or Business Administration, or equivalent work experience required.
• Healthcare experience or familiarity with insurance, billing, claims or call center is a plus.
• Excellent verbal and written communication with attention to detail.
• Ability to multi-task in a fast-paced environment.
• Proficient with Microsoft Office and healthcare systems; comfortable learning new tech.
• Ability to work independently following procedures and directives.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Participate in projects to refine processes and enhance operational performance.
• Meet quality and performance metrics while managing multiple priorities.
• Perform patient assessments and follow-ups to support care and compliance.
• Ensure accurate documentation and adherence to HIPAA, PPE, and infection control standards.
• Perform other duties as assigned.

Skills

Year of relevant experience

Verbal and written communication

Analytical/problem-solving

Multi-tasking in fast-paced env

Microsoft Office proficiency

Healthcare systems knowledge

EMR systems familiarity

Insurance/billing awareness

Education

High School Diploma

Associate’s degree in Healthcare Admin/Business Admin

Equivalent work experience

Tools

EMR systems

Billing/Claims systems

Microsoft Office

Job description

AdaptHealth is seeking an Operations Specialist to support regional operations, improve workflows, verify insurance, and manage patient data in EMR systems.

The role emphasizes accuracy, regulatory compliance, and cross-functional collaboration with care teams. A minimum of one year of related experience and a healthcare administrative background are preferred. This on-site position offers comprehensive benefits and a competitive compensation range.