Healthcare Operations Specialist: Patient Care Excellence

AdaptHealth; Cameron Park (CA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid Time Off

Employee Stock Purchase Plan

Parental leave

Disability insurance

Life insurance

FSA/HSA

Teledoc access

Job summary

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence across regional operations. The role focuses on workflow improvement, documentation review, and ensuring accuracy in insurance verifications and orders while delivering timely education to patients and teams.

You will analyze processes, resolve issues with cross-functional colleagues, and ensure compliance with HIPAA and safety standards.

Qualifications

• High School Diploma or equivalent; Associate’s degree in Healthcare Administration or related field preferred.
• Valid and unrestricted driver’s license required.
• 1 year of relatable work experience required; healthcare admin, insurance, or customer service experience a plus.
• Excellent verbal and written communication and ability to multi-task in a fast-paced environment.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation, including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.

Skills

Customer service

Attention to detail

Analytical skills

Communication skills

Education

Associate’s degree in Healthcare Administration or related field

Tools

EMR systems

Microsoft Office

Job description

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence across regional operations. The role focuses on workflow improvement, documentation review, and ensuring accuracy in insurance verifications and orders while delivering timely education to patients and teams.

You will analyze processes, resolve issues with cross-functional colleagues, and ensure compliance with HIPAA and safety standards.