Healthcare Operations Specialist

Adapt-Health-LLC; Nashville (TN); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with company match

Paid Time Off and holidays

Employee Stock Purchase Plan

Parental bonding leave

Disability Insurance

FSA and HSA

Teledoc access

Job summary

AdaptHealth in Nashville, TN is seeking an Operations Specialist to support patient care and drive operational excellence across regions.

You will review documentation, verify insurance, enter data in EMR, and analyze workflows to improve efficiency while ensuring HIPAA compliance. This role requires at least one year of related experience and strong communication in a fast-paced healthcare environment.

Qualifications

• One year of relatable work experience required.
• Excellent verbal and written communication skills with attention to detail.
• Ability to multi-task in a fast-paced environment.
• Proficient with Microsoft Office and healthcare systems is a plus.
• Experience in a healthcare organization or administrative roles is beneficial but not required.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization
• Review and process documentation, including insurance verification, authorizations, and order accuracy
• Navigate EMR systems to enter, track, and validate patient and authorization data
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality
• Collaborate with teams and leadership to resolve issues and communicate trends
• Maintain knowledge of payer guidelines, products, and services to ensure compliance
• Assist with training materials, onboarding, and cross-functional support
• Meet quality and performance metrics while managing multiple priorities
• Perform patient assessments and follow-ups to support care and compliance
• Ensure accurate documentation and adherence to HIPAA, PPE, and infection control standards

Skills

Verbal communication

Written communication

Analytical thinking

Problem solving

Attention to detail

Multi-tasking

Team collaboration

Customer service

Education

High School Diploma

Associate’s degree in Healthcare Administration or related field

Business Administration

Healthcare Administration

Tools

Microsoft Office

Healthcare systems

Job description

AdaptHealth in Nashville, TN is seeking an Operations Specialist to support patient care and drive operational excellence across regions.

You will review documentation, verify insurance, enter data in EMR, and analyze workflows to improve efficiency while ensuring HIPAA compliance. This role requires at least one year of related experience and strong communication in a fast-paced healthcare environment.