Healthcare Operations & Process Improvement Specialist

AdaptHealth, LLC; North Wilkesboro (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with company match

Paid Time Off (PTO) with holidays

Employee Stock Purchase Plan

Job summary

AdaptHealth, LLC is seeking an Operations Specialist to support patient care and drive operational excellence. This role focuses on workflow improvements, data accuracy, and cross-functional collaboration to enhance service quality.

Responsibilities include insurance verifications, EMR data entry, and process optimization, with a strong emphasis on compliance and patient safety. A relevant healthcare background and driver’s license are required.

Qualifications

• High School Diploma, Associate’s degree in Healthcare Administration or equivalent.
• Valid and unrestricted driver’s license.
• One year of relatable work experience.
• Experience in healthcare administration or related fields is a plus.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Participate in projects to refine processes and enhance operational performance.

Skills

Verbal communication

Written communication

Multitasking

Problem solving

Microsoft Office

Education

High School Diploma

Associate’s degree in Healthcare Administration or related field

Tools

Microsoft Office Suite

EMR systems

Job description

AdaptHealth, LLC is seeking an Operations Specialist to support patient care and drive operational excellence. This role focuses on workflow improvements, data accuracy, and cross-functional collaboration to enhance service quality.

Responsibilities include insurance verifications, EMR data entry, and process optimization, with a strong emphasis on compliance and patient safety. A relevant healthcare background and driver’s license are required.