Healthcare Operations & Process Improvement Lead

University of Southern California; Los Angeles (CA); On-site; USD 110,000 - 182,000; Full time

Job summary

University of Southern California is seeking a Senior Operations Manager to lead clinical and business operations, drive measurable improvements, and manage budgets.

The role involves project management across multiple initiatives, development of roadmaps, and creation of dashboards. Collaborative relationships with physicians, nurses, and administrators are essential to sustain change and outcomes.

Qualifications

• Bachelor’s Degree in a related field.
• 5+ years in strategic business development and/or ambulatory operations in healthcare with increasing responsibility.
• Substantial experience leading and facilitating work teams for change management.
• Comprehensive understanding of process redesign and continuous quality improvement methodologies.
• Proven project management ability to develop plans, monitor progress and deliver results.
• Strong analytical thinking and data-driven decision making.

Responsibilities

• Project Management: plan, organize and implement activities to meet objectives within budget and deadlines.
• Business Analysis: conduct cost-benefit analyses and document recommendations with data.
• Communication: build relationships with diverse stakeholders and communicate plans clearly.
• Management: oversee clinic operations, budgeting, staffing and patient flow for efficiency.
• Perform other duties as assigned.

Skills

Project Management

Business Analysis

Communication

Leadership

Data Analysis

Problem Solving

Education

Bachelor’s Degree

Tools

MS Office Suite

Visio

MS Project

Job description

University of Southern California is seeking a Senior Operations Manager to lead clinical and business operations, drive measurable improvements, and manage budgets.

The role involves project management across multiple initiatives, development of roadmaps, and creation of dashboards. Collaborative relationships with physicians, nurses, and administrators are essential to sustain change and outcomes.