Healthcare Operations Manager | Efficiency & Staffing

Mass General Brigham; Boston (MA); On-site; USD 71,000 - 103,000; Full time

Job summary

Mass General Brigham is seeking an experienced Operations Manager to oversee and optimize the unit’s processes, ensuring efficient resource use, workflow efficiency, and timely service delivery. You will partner with Nursing/Finance leadership to monitor KPIs, implement improvements, and manage payroll, scheduling, and staff records in a busy hospital setting.

This role requires strong project management, excellent communication, and the ability to lead a multidisciplinary team while maintaining

Qualifications

• Operational Management Experience 1-2 years preferred
• Knowledge of procedural areas preferred
• Project Management experience preferred
• Payroll experience preferred

Responsibilities

• Develop and implement operational strategies, goals, and plans aligned with the organization’s objectives.
• Collaborate with senior management to define operational targets and monitor progress towards achieving them.
• Identify opportunities for process optimization, streamlining workflows, and improving operational efficiency.
• Oversee the procurement, inventory management, and distribution processes.
• Supervises the daily activities of the Unit Coordinator and Procedure Room Assistants to ensure optimum performance.

Skills

Excel

Microsoft Word

Access

One Staff

Medicus

Tools

Kronos system

Job description

Mass General Brigham is seeking an experienced Operations Manager to oversee and optimize the unit’s processes, ensuring efficient resource use, workflow efficiency, and timely service delivery. You will partner with Nursing/Finance leadership to monitor KPIs, implement improvements, and manage payroll, scheduling, and staff records in a busy hospital setting.

This role requires strong project management, excellent communication, and the ability to lead a multidisciplinary team while maintaining