Healthcare Operations Manager

Serenity Healthcare; Nocatee (FL); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

90% employer-paid medical, dental, and vision insurance

401(k) retirement plan

10 PTO days (15 after first year)

10 paid holidays

Advancement opportunities

Job summary

A healthcare organization in Nocatee, FL is seeking a Healthcare Operations Manager to oversee daily clinic operations, develop teams, and ensure high-quality patient experiences. The ideal candidate will possess over 3 years of leadership experience in operations and a proven track record of managing performance metrics. This full-time role offers a competitive salary range of $70,000-$80,000 annually, along with benefits such as employer-paid health insurance and paid time off.

Qualifications

• 3+ years of operations or people leadership experience.
• Proven success managing performance metrics and improving processes.
• Ability to lead teams in fast-paced, high-volume settings.

Responsibilities

• Direct daily clinic operations, staffing plans, and workflow execution.
• Lead, coach, and develop team members to meet performance expectations.
• Hold teams accountable to KPIs, service standards, and operational goals.

Skills

Operations leadership

Performance metric management

Team leadership

Process improvement

Organizational skills

Communication skills

Decision-making skills

Job description

Overview

Healthcare Operations Manager - Mental Health Clinic

Location: Nocatee, FL

Employment Type: Full-Time

Compensation: $70,000-$80,000 annually + performance-based incentives

About the Role

As a Healthcare Operations Manager, you'll oversee daily clinic operations while developing teams, improving workflows, and ensuring a consistent, high-quality patient experience. You'll partner closely with leadership to execute operational strategy in a high-volume environment.

What You really Will Be Doing

• Direct daily clinic operations, staffing plans, and workflow execution
• Lead, coach, and develop team members to meet performance expectations
• Hold teams accountable to KPIs, service standards, and operational goals
• Monitor operational metrics and use insights to drive improvements
• Ensure patients receive timely, professional, and supportive care
• Support operational changes tied to growth, efficiency, and scalability

Requirements (Must-Haves)

• 3+ years of operations or people leadership experience
• Proven success managing performance metrics and improving processes
• Ability to lead teams in fast-paced, high-volume settings
• Strong organizational, communication, and decision-making skills

Nice-to-Haves

• Experience in healthcare, behavioral health, or service-based operations
• Background in hospitality, retail, call center, or multi-unit leadership
• Experience supporting organizational growth or operational change

Pay & Benefits

• $70,000-$80,000 annual salary plus bonus incentives
• 90% employer-paid medical, dental, and vision insurance
• 401(k) retirement plan
• 10 PTO days (15 after first year)
• 10 paid holidays
• Advancement opportunities within a growing healthcare organization

About Serenity Healthcare

Serenity Healthcare delivers FDA-cleared, evidence-based treatments for depression, anxiety, PTSD, and other mental health conditions. Our technology-driven approach — including Transcranial Magnetic Stimulation (TMS) — helps patients succeed when traditional treatments haven't worked.

Serenity Healthcare is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.