Hospitality Manager

Serenity Healthcare; Orlando (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

90% coverage of medical, dental & vision

401(k)

10 PTO days and 10 paid holidays

Job summary

A leading healthcare provider in Orlando is seeking a Practice Manager to lead a dynamic team and ensure a top-notch patient experience. The ideal candidate has at least 3 years of team leadership experience and a passion for healthcare. This role offers competitive pay and substantial growth potential, striving to redefine patient wellness through innovative care practices.

Qualifications

• 3+ years of experience leading a team or operations.
• Ability to take ownership of the team and patient outcomes.
• Thrives in a fast-paced environment.

Responsibilities

• Owning the daily flow of the clinic.
• Coaching team for concierge-level care.
• Managing metrics and achieving goals.

Skills

Team leadership

Relationship-focused sales experience

Clear communication

Fast-paced problem-solving

Job description

Overview

Want to Make a Difference for Others as a Leader in Healthcare? Welcome to Serenity.
If you've ever thought about a career in healthcare but didn't know where to start — this is your sign. Serenity Healthcare is redefining what mental wellness looks and feels like.

No Healthcare Experience? We'll Teach You.

We're not looking for résumés stacked with medical jargon — we're looking for energy, drive, and people who get people. If you can lead a high-performing team and manage a fast-paced operation while connecting authentically with those we serve, you're our kind of person. We'll teach you the healthcare stuff — you just bring the hustle, heart and experience managing outcomes.

The Role: Practice Manager | Orlando, FL

You'll be the catalyst of the clinic. Leading the team. Keeping the flow smooth. Making sure every patient feels like they walked into a 5-star wellness retreat — not a cold, clinical waiting room.

What You'll Be Doing

• Owning the daily flow — resolving problems and keeping it all running smoothly
• Coaching your team to deliver concierge-level care
• Educating and helping our patients understand what we can offer for their wellness
• Managing metrics and hitting goals without losing personal touch
• Making smart decisions to cut waste and boost efficiency
• Listening to feedback and constantly leveling up the experience
• Making the clinic feel calm, professional, and put-together for our patients

Who We Are

Using advanced medical devices, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare.

Requirements

• 3+ years of experience leading a team or running operations – including managing KPIs and having candid performance discussions
• Relationship-focused sales experience is a huge plus
• Ability to take ownership of the team, the clinic, and patient outcomes
• Clear and confident communication, with people and about numbers
• Ability to thrive in a fast-paced environment and address challenges with empathy and efficiency
• Out-of-the-box problem-solving skills – our patient experience is top priority!

Benefits

• Fulfillment – make a real difference for others as you help our patients ‘take back their lives'
• Huge growth/promotion potential as we continue to expand
• Competitive pay
• Luxe-level benefits – We cover 90% of medical, dental & vision
• 401(k) – because your future deserves self-care too
• 10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge

Serenity Healthcare is an equal opportunity employer – if you're qualified, you're welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.