Restaurant/Customer Service Manager Opportunity

Serenity Healthcare; Fairfax (VA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Superior Operations Management training

Accelerated career growth

Healthcare premiums paid at 90%

20 days off annually

Employee access to treatment options

Employee access to treatment options

Job summary

A healthcare company is seeking a Branch Manager for its Fairfax office. The role involves leading teams to deliver exceptional patient experiences, managing daily operations, and connecting patients with treatment options. Candidates should have strong management skills and customer service mindset. Healthcare premiums will be covered largely, and there are significant growth opportunities. Join us in revolutionizing patient care and making a difference in healthcare operations.

Qualifications

• At least 3 years of management or leadership experience.
• Ability to connect with individuals and handle trauma-related situations.
• 3 years of management or leadership experience.
• Excellent verbal and written communication, and basic math skills.
• Well-versed in de-escalation skills and ability to connect with individuals.

Responsibilities

• Lead team to provide exceptional patient experience.
• Conduct daily operations including staff scheduling and performance management.
• Understand and connect patients with treatment options.
• Understand and connect patients with Serenity's treatment options
• Provide support for 1 to 3 providers
• Train and educate new provider assistants

Skills

Strong customer service mindset

Excellent verbal and written communication skills

Basic math skills

De-escalation skills

Problem solving

Education

High School Diploma/ GED

Job description

Overview

Branch Manager We are looking for committed leaders interested in refining their leadership skills to launch a career in healthcare with a multistate practice. Successful hires have included high end retail, hospitality, and other customer service backgrounds. Direct support from organizational leadership will help you cultivate the skills to successfully manage a practice independently.

This is a unique opportunity to build a career in healthcare operations management with no healthcare experience required. Serenity Healthcare's proven clinical model, leading to 130% growth year over year, will be shared with you as you are trained and mentored to quickly advance your career. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Branch Manager for our Fairfax office. Your primary responsibility will be to own the metrics that allow patients to take back their lives.

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.

Benefits

• Superior Operations Management training in the healthcare industry
• Accelerated healthcare career growth - rapid advancement opportunities
• Healthcare premiums paid at 90% by Serenity (Medical, Dental, Vision) and 401K
• 20 days off annually (10 PTO days and 10 Holidays)
• Employee access to Serenity's treatment options

Responsibilities

• Lead team to provide exceptional patient experience and outcomes
• Conduct daily operations including staff scheduling, office administration, and performance management
• Take ownership of team, office and patient outcomes
• Understand and connect patients with Serenity's treatment options
• Provide support for 1 to 3 providers
• Train and educate new provider assistants

Qualifications

• High School Diploma/ GED
• Strong customer service mindset
• 3 years of management or leadership experience
• Excellent verbal and written communication, and basic math skills
• Well-versed in de-escalation skills and ability to connect with individuals

About Serenity

Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

Learn More About Us

• About Serenity Healthcare
• Serenity's Provided Services
• Meet our Patients