Healthcare Operations Learning Lead

SANITAS OF TEXAS LLC; San Antonio (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

Sanitas Medical Centers is seeking an Operations Learning Manager to lead the training and implementation program for administrative and operational staff across our locations. You will ensure staff understand workflows, EMR use, and responsibilities nationwide.

Responsibilities include designing training content, conducting sessions, coordinating on-site visits, and partnering with Billing, referrals, IT, and patient experience to keep materials current.

Qualifications

• 3–5 years of experience in the medical field.
• Relevant degree or vocational coursework.
• Advanced English; bilingual Spanish preferred.

Responsibilities

• Plan, design, develop, and implement training content for front desk and management.
• Train administrative and operational personnel on responsibilities and EMR use.
• Design and improve training materials; coordinate on-site visits across locations.
• Work with Billing, referrals, IT to update training materials and processes.
• Maintain training progress reports weekly and monthly; onboard new hires.

Skills

Communication

Customer Service

HIPAA Compliance

Confidentiality

Attention to Detail

Analytical Skills

Accountability

Interpersonal Skills

Education

Relevant degree or vocational coursework

Tools

eClinicalWorks knowledge

Job description

Sanitas Medical Centers is seeking an Operations Learning Manager to lead the training and implementation program for administrative and operational staff across our locations. You will ensure staff understand workflows, EMR use, and responsibilities nationwide.

Responsibilities include designing training content, conducting sessions, coordinating on-site visits, and partnering with Billing, referrals, IT, and patient experience to keep materials current.