Healthcare Operations Infrastructure Program Manager

Ascension; St. Louis (MO); Remote; USD 95,000 - 135,000; Full time

Benefits offered by this job

Health coverage

Retirement plan

PTO & holidays

Tuition assistance

Well-being program

Parental leave

Legal & pet insurance

Transportation savings

Job summary

Ascension is seeking a dynamic program leader to manage end-to-end lifecycles within the Operations Infrastructure portfolio. You will design comprehensive program plans, provide operational support, and measure outcomes across multiple initiatives including labor management, flexible workforce, credential verification services, transfer centers, and clinical operations.

You will partner with senior leadership to convert strategic objectives into actionable scopes, timelines, and

Qualifications

• Bachelor-level degree or higher with relevant years of experience per the company rules.
• 3 years of leadership or management experience preferred.

Responsibilities

• Develop, implement and measure end-to-end program lifecycles across the Operations Infrastructure portfolio.
• Partner with leadership to translate strategic objectives into actionable scopes, timelines and cross-functional initiatives.
• Facilitate alignment across departments and bridge project teams, leadership and stakeholders.
• Oversee project performance, manage risks, report progress, and provide administrative support for high-priority initiatives.
• Cultivate strong partnerships with senior leaders and stakeholders with executive presence.
• Develop, review and present executive-level deliverables and continuously improve processes.

Skills

Leadership

Program management

Strategic planning

Communication

Cross-functional collaboration

Education

Bachelor's degree

Job description

Your future role at a glance

• Location: Remote with up to 40% travel
• Department: Strategic Integration
• Schedule: Full-time | Days
• Eligible for an annual bonus incentive

How you’ll make an impact in this role

• Development, Implementation and Measurement: Manage end-to-end program lifecycles by designing comprehensive program plans, providing operational support via tools and processes, and measuring outcomes across the Operations Infrastructure portfolio (Labor Management, Flexible Workforce, Ascension Credentials Verification Services (ACVS), Transfer Centers, Case Management, Clinical Operations, OR Operations).
• Strategic Mobilization and Alignment: Partner with leadership to translate strategic objectives into actionable scopes, timelines, and cross-functional initiatives that support enterprise goals.
• Cross Functional Integration: Facilitate alignment across departments and serve as a bridge between project teams, leadership, and stakeholders to ensure all activities contribute to Operations Infrastructure goals.
• Progress Tracking and Reporting: Oversee project performance, manage risks, report on progress, and provide targeted administrative support to ensure high-priority initiatives succeed.
• Relationship Building: Cultivate strong, trusted partnerships with senior leaders and stakeholders by demonstrating executive presence, providing proactive support, and fostering a culture of collaboration and trust among team members.
• Deliverable Creation: Develop, review, and present executive-level deliverables while continuously innovating and improving operational processes.

Education

What minimum requirements you’ll need

• High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required.
• 3 years of leadership or management experience preferred.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process, our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

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