Healthcare Operations & Admin Coordinator

Parkland Health and Hospital System (PHHS); Dallas (TX); On-site; USD 36,000 - 54,000; Full time

Job summary

Parkland Health and Hospital System is seeking an administrative support specialist at Moody Outpatient Center to assist with day-to-day operations. You will handle clerical tasks, data entry, and reporting to support site leadership in a healthcare environment.

The role requires strong typing, MS Office proficiency, and excellent communication skills. Experience with EPIC templates and basic facility management is a plus; healthcare terminology knowledge is helpful.

Qualifications

• High School diploma or equivalent.
• Two years of administrative support experience.
• Able to type 25 wpm with minimal errors.
• Proficient in Word, Excel, and PowerPoint with high scores.
• Pass Telephone Skills and Customer Service test with ≥80%.
• Excellent English vocabulary and grammar; capable of independent correspondence.
• Familiar with standard office equipment and healthcare terminology.
• Able to write effectively and use good phone manners.
• Demonstrate sound judgment in complex decisions.
• Knowledge of EPIC templates; basic facility management knowledge.
• Preferred: experience with Microsoft Access and project management.

Responsibilities

• Assist with administrative, business, and clinical operations for assigned health centers.
• Organize and maintain employee files and records; follow up on pending matters.
• Prepare data for complex reports and presentations for Site Administrator/Director.
• Support EPIC template management to meet productivity standards.
• Provide weekly, monthly, and annual reports on operations and productivity.
• Coordinate calls, appointments, meetings, travel, and visitor guidance.
• Support facility management and environmental safety; assist with space planning and renovations.
• Maintain positive relationships with internal and external stakeholders.

Skills

Typing speed 25 wpm

MS Word

MS Excel

MS PowerPoint

Telephone skills

Customer service

English grammar

Compose correspondence

Office equipment

EPIC templates

Facility management basics

Environmental safety awareness

MS Access (preferred)

Project management (preferred)

Education

High School diploma or equivalent

Tools

EPIC templates

Microsoft Access (preferred)

Job description

Parkland Health and Hospital System is seeking an administrative support specialist at Moody Outpatient Center to assist with day-to-day operations. You will handle clerical tasks, data entry, and reporting to support site leadership in a healthcare environment.

The role requires strong typing, MS Office proficiency, and excellent communication skills. Experience with EPIC templates and basic facility management is a plus; healthcare terminology knowledge is helpful.