Healthcare Office Operations Specialist

FAMILY TREE PRIVATE CARE; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Family Tree Private Care in Texas is seeking an Operations Specialist to support daily branch operations and deliver exceptional client service. You will handle administrative tasks, coordinate meetings, maintain records, and assist with onboarding and compliance programs.

The role emphasizes collaboration with leadership, accuracy in documentation, and a proactive approach to improving operational efficiency in a home care setting.

Qualifications

• Proficient in Microsoft Office Suite, Outlook, SharePoint, Adobe and other business software.
• Strong verbal, written, and interpersonal communication skills.
• Excellent organizational, time management, and multitasking abilities.

Responsibilities

• Provide administrative support to branch leadership and daily operations.
• Coordinate meetings with agendas, materials, minutes and action items.
• Manage office maintenance, vendor services, and technology support.
• Assist with call center operations during peak periods.
• Greet visitors and direct them to the appropriate team member.
• Answer, screen, and route incoming calls and messages promptly.
• Maintain client records and ensure regulatory compliance.
• Prepare client admission packets and related documentation.
• Support Care Provider onboarding and orientation activities.
• Coordinate employee engagement and recognition programs.

Skills

Microsoft Office Suite

Outlook

SharePoint

Adobe

Communication

Customer Service

Education

High school diploma or equivalent

Associate's degree (preferred)

Job description

Family Tree Private Care in Texas is seeking an Operations Specialist to support daily branch operations and deliver exceptional client service. You will handle administrative tasks, coordinate meetings, maintain records, and assist with onboarding and compliance programs.

The role emphasizes collaboration with leadership, accuracy in documentation, and a proactive approach to improving operational efficiency in a home care setting.