Healthcare Office Manager: Patient Experience & Ops Lead

Piedmont HealthCare PA; Northview (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health benefits unavailable in ad

Job summary

Piedmont HealthCare in North Carolina seeks an Office Manager I who can think quickly, supervise staff and keep daily office operations running smoothly while ensuring every patient has a positive experience.

Under the Director of Operations and Administration, you will lead patient flow, coordinate recruitment and training with HR, and uphold policies aligned with PHC mission, values and HIPAA guidelines.

Qualifications

• Bachelor's degree in Health/Business Administration preferred.
• 5 years of medical office management experience preferred or equivalent.
• Strong communication and organizational skills required.
• Ability to interact effectively with patients, staff and physicians.
• Knowledge of office policies, procedures and HIPAA guidelines.

Responsibilities

• Manages daily office operations and coordinates staff schedules.
• Supports recruiting, hiring, orienting, training, evaluating and disciplining with HR.
• Oversees patient flow to ensure efficient, patient-friendly service.
• Maintains confidentiality and complies with HIPAA guidelines.
• Attends Office Manager meetings and collaborates with Administration.

Skills

Communication

Multitasking

Staff supervision

Policy adherence

Patient interaction

Time management

Organizational skills

Training coordination

Problem solving

Interpersonal skills

Education

Bachelor's degree in Health/Business Administration

Equivalent medical office management experience

Job description

Piedmont HealthCare in North Carolina seeks an Office Manager I who can think quickly, supervise staff and keep daily office operations running smoothly while ensuring every patient has a positive experience.

Under the Director of Operations and Administration, you will lead patient flow, coordinate recruitment and training with HR, and uphold policies aligned with PHC mission, values and HIPAA guidelines.