Healthcare Office Manager: Operations & Revenue

Socket.dev; Houston (TX); On-site; USD 120,000 - 165,000; Full time

Job summary

Nexus Health Systems seeks an experienced Office Manager to oversee daily physician office operations, revenue cycle activities, and compliance across multiple practices. This role ensures efficient scheduling, registration, referrals, and patient access while leading front-office and billing teams.

You will collaborate with physicians, nursing, and care coordination to drive integrated care, optimize provider productivity, and maintain HIPAA compliance.

Qualifications

• Bachelor's degree in Healthcare Administration, Business Administration, or related field.
• Minimum five years of progressive physician practice operations experience.
• Minimum three years of leadership or supervisory experience.
• Experience with EHR, practice management systems, scheduling platforms, and revenue cycle.

Responsibilities

• Oversee day-to-day operations of physician offices including scheduling, registration, referrals, prior authorizations, insurance verification, medical records coordination, payment posting, and patient access functions.
• Direct and supervise front-office, administrative, patient access, and billing support personnel.
• Develop, implement, and monitor workflows to improve operational efficiency, reduce patient wait times, and enhance provider productivity.
• Collaborate with physicians, advanced practice providers, nursing, therapy, behavioral health, and care coordination teams to promote integrated care delivery.
• Ensure staffing schedules support patient volume demands while maintaining appropriate service levels.
• Lead patient access initiatives to improve timely appointments and continuity of care.

Skills

Operations management

Revenue cycle

Leadership

Budgeting & reporting

Compliance & privacy

Lean process

Conflict resolution

Communication

Strategic planning

Multitasking

Data-driven decisions

EHR/PM systems

Education

Bachelor's degree (healthcare admin/business)

Master's degree preferred

Tools

EHR

Practice management systems

Scheduling platforms

Billing systems

Reporting tools

Job description

Nexus Health Systems seeks an experienced Office Manager to oversee daily physician office operations, revenue cycle activities, and compliance across multiple practices. This role ensures efficient scheduling, registration, referrals, and patient access while leading front-office and billing teams.

You will collaborate with physicians, nursing, and care coordination to drive integrated care, optimize provider productivity, and maintain HIPAA compliance.