Healthcare Office Manager & Front Desk Lead

Boston Medical Center; Hagerstown (MD); Hybrid; USD 52,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Free parking

Pre-paid tuition for professional dev

On-site fitness/wellness

Job summary

Hospice of Washington County, based in Hagerstown, MD, seeks an Office Manager to coordinate daily office operations in the Corporate Administration Office and supervise front desk staff. You will manage mail, schedules, staff communications, and data entry across Word, Excel, Outlook and EMR systems, ensuring patient-centered service under pressure.

With an Associate’s degree (Bachelor’s preferred) and 3–5 years in administration, you’ll lead projects, improve processes, and maintain

Qualifications

• Associate’s degree or equivalent experience; Bachelor’s degree preferred.
• 3–5 years’ administrative experience; supervisory experience required.
• Strong problem solving, initiative, and ability to manage multiple priorities with diplomacy.

Responsibilities

• Coordinate daily office operations and front desk activities.
• Supervise front office staff and oversee customer service and workflows.
• Assist financial processes such as deposits and bill coding as needed.

Skills

Office coordination

Staff supervision

Project management

Communication

Data analysis

Customer service

Prioritize tasks

Adaptability

Education

Associate’s degree or equivalent

Bachelor’s degree preferred

Tools

Microsoft Word

Excel

Outlook

EMR/Electronic Medical Record

Adobe Acrobat

Job description

Hospice of Washington County, based in Hagerstown, MD, seeks an Office Manager to coordinate daily office operations in the Corporate Administration Office and supervise front desk staff. You will manage mail, schedules, staff communications, and data entry across Word, Excel, Outlook and EMR systems, ensuring patient-centered service under pressure.

With an Associate’s degree (Bachelor’s preferred) and 3–5 years in administration, you’ll lead projects, improve processes, and maintain